1. Introduction.
Through this notice, the City Council informs of the General Conditions and Terms that
regulate access, navigation and use of the Internet Portal of the Queralbs City Council,
with CIF P1704700B, registered office Plaça de la Vila, 3. 17534 Queralbs.
In particular, it informs and regulates the access and use of the following websites:
Internet portal
In accordance with article 39 of Law 40/2015, of October 1, on the Legal Regime of the Public Sector, an internet portal means the electronic access point, in this case https:// www.queralbsnatura.com/ (as well as any of its subdomains, microsites and/or mobile applications) whose ownership corresponds, in this case, to Queralbs City Council, which allows access through internet to the published information and to the Electronic Headquarters http://www.ajqueralbs.cat/seu-electronica/
Electronics headquarters
In accordance with article 38 of Law 40/2015, of October 1, on the Legal Regime of the Public Sector, at the address (URL) http://www.ajqueralbs.cat/seu-electronica/. The electronic headquarters of the Queralbs City Council has been placed on the Internet.
The electronic headquarters of the City Council is the available electronic address through which citizens access information and electronic services and procedures through telecommunications networks whose ownership, management and administration correspond to the City Council in the exercise of their powers.
The Electronic Site is, in general, freely accessible and does not require prior subscription or registration of the user. However, for security and privacy reasons, access to some areas and services of the electronic headquarters may be subject to specific authentication conditions that are established in the specific information corresponding to each particular service.
This Electronic Headquarters allows actions, procedures and services to be carried out that require citizens' electronic access via the Internet to the public services of the Queralbs City Council in a safe, effective manner and with the required accessibility and quality.
That is why it is recommended that you read this 'Legal Notice' carefully before you start browsing.
2. Character of the information published on the Portal
The information offered through this means is exclusively illustrative and does not give rise to rights or expectations of rights and it is not responsible for the contents accessible through links or documents existing in other domains.
Queralbs City Council ensures that this information is accurate and precise, and proceeds to update it as quickly as possible, trying to avoid errors and correcting them as soon as they are detected. However, Queralbs City Council cannot guarantee the absence of errors or that the content of the information is permanently updated.
The information contained in the Portal can be modified and updated by the Queralbs City Council, without prior notice, both regarding its content and its design and presentation.
The information provided in response to any query or request for information is merely indicative and will in no case be binding for the resolution of administrative procedures, which are strictly subject to the legal or regulatory rules that apply to them.
In general, the information available on this Portal should be understood as a guide without the purpose of legal validity. The administrative information provided through it does not replace the legal publication of laws, general provisions and acts that must be formally published in newspapers or official bulletins of public administrations. In the event of any discrepancy between the version of documents and information obtained on this website and the version considered official, the official version of the administrations is the only legally valid one.
The City Council ensures that the information is accurate and precise, and will update it as quickly as possible, trying to avoid errors and correcting them as soon as they are detected. Queralbs City Council cannot guarantee the absence of errors, nor that the content of the information is permanently updated.
3. Conditions and general terms of use of the Portal
By accessing, browsing the Internet Portal of the Queralbs City Council and/or by using the services included therein, You acquire the status of User, without reservations of any kind, to each and every one of these General Conditions and Terms of Use and of the Particular Conditions, which, where appropriate, govern the provision of the services available on the website, without prejudice to the attention and compliance by the User of the conditions set and provided for by websites hyperlinked from https://www.queralbsnatura.com/, for which Queralbs City Council is not responsible.
Queralbs City Council may, at any time and without prior notice, modify the General Conditions and Terms of Use, as well as the Particular Conditions, that may be established.
In any case, the User undertakes to make appropriate use of the contents and services that Queralbs City Council offers through the Portal and, by way of example but not limitation:
(i)
Not to engage in illicit, illegal or contrary to good faith and public order activities.
(ii)
Not to introduce, store or disseminate in or from the Portal, any information or material that, explicitly or implicitly, is defamatory, insulting, obscene, threatening, xenophobic, advocating terrorism, pornographic or inciting violence, to discrimination based on race, sex, ideology, religion or that in any way attacks morality, public order, fundamental rights, public freedoms, with particular attention to the honor, privacy or image of third parties and, in general, against human rights.
(iii)
Not to use false identities, or to impersonate others when using the Portal or when using any of the services provided, including the use, where appropriate, of passwords or access keys of third parties or in any other way.
Consequently, the User may not attempt to access and, where applicable, use the keys of other users and modify or manipulate their messages.
(iv)
Not to introduce, store or disseminate through the Portal any computer program, data, virus, code, hardware or telecommunications equipment or any other electronic or physical instrument or device that is likely to cause damage to the Portal, in any of the services, or in any of the equipment, systems or networks of the Queralbs City Council or, in general, of any third party, or that in any other way is capable of causing them any type of alteration or preventing normal operation of these.
(v)
Not to destroy, alter, use for their own use, render useless or damage the data, information, programs or electronic documents of Queralbs City Council or any third parties.
(vi)
Not to introduce, store or disseminate through the Portal any content that infringes intellectual property rights, industrial or business secrets of third parties, or in general any content for which you do not have, in accordance with the law, the right to put - make it available to a third party.
(vii)
Not to use the services offered on the Portal with the aim of promoting external companies and services, other web pages and advertising or commercial campaigns, or to act for the benefit of legal entities.
In the event of contravening the previous conditions, Queralbs City Council reserves the right and will be entitled to block, suspend or cancel, immediately and without prior notice, access and use of the Portal and, where appropriate, to remove content, allegedly or declared illegal, at its sole discretion, and at the request of an affected third party or competent authority.
4. Responsibility.
Queralbs City Council is not responsible for any damages that may arise from, by way of example and not limitation:
(i)
Inferences, omissions, interruptions, computer viruses, breakdowns and/or disconnections in the operational functioning of this electronic system or in the devices and computer equipment of the Users, motivated by causes beyond the control of the Queralbs City Council, which prevent or delay the provision of services or navigation through the System.
(ii)
Delays or blockages in use caused by deficiencies or overloads in the Internet or other electronic systems.
(iii)
Which may be caused by third parties through illegitimate intrusions outside of control and which are not attributable to Queralbs City Council.
(iv)
The impossibility of providing the service or allowing access for reasons not attributable to the Queralbs City Council, due to the User, third parties, or cases of force majeure.
(v)
The Portal of the Queralbs City Council may contain links to the electronic offices of other public administrations or to web pages of other bodies, companies or institutions, with the aim of making it easier for citizens to find information and resources through the internet. However, these pages are not their property and, therefore, Queralbs City Council is not responsible for their content, operation or the possible consequences that may arise from accessing or using them. It can be indicated, through messages on the links, whether or not accessing them leaves the Portal of the Queralbs City Council. In any case, when leaving the address https://www.queralbsnatura.com/, the information or services accessed are outside the scope of responsibility of the owner of the electronic headquarters of the City Council of Queralbs.
5. Intellectual and industrial property.
The source code, graphic designs, images, photographs, sounds, animations, software, texts, domain names, brands, as well as the information and contents collected throughout the Portal are protected by Spanish legislation, in favor of Queralbs City Council.
Its use, reproduction, distribution, public communication, transformation or any other similar or analogous activity is totally prohibited unless express authorization is provided by Queralbs City Council.
6. Security and protection to buyers
We guarantee maximum payment security and data confidentiality. All payment operations are made through a secure server, based on the SSL Standard, which guarantees the complete confidentiality of bank card data. This data travels encrypted at all times and is only known to the authorizing bank, without being stored on our servers at any time. Purchase payments are made with all encryption and data transfer security systems through the SSL protocol, so the buyer will enjoy the protection of these channels at all times.
7. Cancellation and Refund Policy:
At www.queralbsnatura.com, we understand the importance of providing a clear
and transparent booking experience for our customers. Below is our cancellation
and refund policy to ensure an efficient and satisfactory booking process:
-
Payment: All reservations require full payment before they are confirmed and
considered valid. It is essential to make the payment before 15 minutes of making
the reservation for it to be effective. If payment is not made within 15 minutes of
making the reservation, it will not be linked to any reservation and will be
considered void
-
Modifications: The modification of the date of the reservation will not be allowed
once it has been confirmed and processed.
-
Cancellations: Cancellations: Once the reservation has been processed and the payment
completed, no cancellations are allowed and no refunds are made. We understand
that circumstances may change, but due to logistical constraints, we are unable to
accept cancellations after payment has been confirmed.
-
Communication: In case of any doubt or query related to the reservation and
payment, please contact us immediately in order to resolve it efficiently and
effectively.
-
Exceptions: Under no circumstances can the reservation be modified once payment has been made.
We appreciate your understanding and cooperation with our cancellation and return
policy. For any additional questions or clarifications, please do not hesitate to
contact us. We're here to provide you with the support you need to ensure a
seamless booking experience.
Thank you for trusting www.queralbsnatura.com.
The license to use any content of this site, granted to the User, is limited to the downloading of this content and its private use. In accordance with article 8 of Law 37/2007, of November 16, on the reuse of public sector information, the reuse of information from Administrations and public sector bodies will be subject, among others, to the following general conditions: (a) That the content of the information is not altered. (b) That the meaning of the information is not distorted (c) That the source is cited and (d) That the date of the last update
